Business process automation can assist in meeting security, governance and compliance standards
When security and data sovereignty is top priority, integrating automation initiatives can be challenging. Choosing an automation platform that will meet enterprise security and governance standards is paramount.
In a survey conducted by Forrester last year, just under half of respondents said they plan to up their automation investments in the coming year to increase agility, resilience and efficiency.
Russell Glover, MD of leading workflow automation services provider, Linxus, explains: “The accelerated effort of securing process automation solutions to meet new ways of work due to COVID brings some unseen challenges.
“Line of business leaders seeking out solutions to solve efficiency challenges and are finding that although automation is achievable, corporate and IT governance requirements can stand in the way. This is one of the areas where line of business leaders and IT governance must come together to prevent these hurdles. It is imperative that alignment between pre-determined IT governance principles and line of business automation requirements are aligned and don’t slow the continuous improvement process.”
The linking of ad-hoc and unstructured processes with business apps and fully automated workflows can deliver significant benefits that span an enterprise’s end-to-end business processes.
Glover advises that service providers should form collaborative partnerships with business and IT, to help align governance and / or security requirements for automation integration. Workflow automation platforms can in fact be used to assist in this process, he points out.
”Many organisations require safeguards be put in place to prevent process changes being made, or new processes being implemented without following an internal approval. Workflow automation platforms can be used to sort, move, and set permissions requirements on files, on a regular basis, without the need for intervention. When used to aid finance and HR departments, for example, administrators can safely access, update, and store sensitive financial and employee data using a secure platform.
“This level of automation helps ensure confidential employee and client information cannot be seen and accessed by unauthorized individuals,” he adds.
Turning paper into a digital document is only the first step. By considering security levels and adhering to corporate IT governance principles, workflow automation can assist in driving work efficiencies and enhance organisational security levels.
“Improving access to data elevates the level of intelligent automation and maximises the benefits in transforming an organisation’s business operations. The more structured data is available, the more valuable these systems become,” concludes Glover.
Linxus provides workflow automations from global low-code / no-code vendors including Nintex, K2, and the full Microsoft Power Platform suite of solutions and rapid application development skills in many different environments.
For further information about the Linxus digital process automation service offerings, please contact one of our automation experts.