In the business environment, as we adapt to the hybrid workplace, executives have worked quickly to keep employees safe, whilst adopting work-from-home policies and environments to keep the wheels of commerce turning. The greatest focus has been on streamlining processes to support top-line revenues. These accelerated efforts towards business efficiency have unveiled the top five business processes that seem ready for automation this year.

The “Covidian” experiment with forced remote work has proven that handing over control of the workday to employees is good for both the employee and the employer.  Every business is now focused on the new realities of hybrid work – empowering people to work from anywhere, at any time, and on any device. Over

The days of large-scale automation projects are over. Take where we were a year ago and tell me you have a year to change…not likely! Automation has been around for years; it’s just become more relevant over the last year and in a shorter period of time than ever before. Large scale, cumbersome and slow digital transformation projects are a thing of the past ̶ this is our new reality. If you are going to digitally transform, it’s better to think carefully about how you are going to do it and how quickly, because the world just got a whole lot more competitive overnight.

Improving access to data elevates the level of intelligent automation and maximises the benefits in transforming an organisation’s business operations.

When security and data sovereignty is top priority, integrating automation initiatives can be challenging. Choosing an automation platform that will meet enterprise security and governance standards is paramount.

Companies are finding a faster way to resolve cost optimization through business automation – by leveraging digital process automation as a service. Digital process automation (DPA) has grown in stature over the past year as the pandemic has called for many to review their IT budgets and align with the demands for accelerated flexibility and remote work offerings from line of business leaders.

After the seismic shifts of 2020 moving digital transformation into the fast lane, automation has found a new partner: simplicity.

Creating, participating in, and exploiting digital ecosystems is at the heart of digital transformation strategy. If anything, COVID has taught us that we need to be even more aggressive about digitization to adapt and meet the needs of employees, suppliers and customers in the value chain. And with digital transformation accelerating at a rapid pace because of this, it’s no surprise that the impact of harnessing these digital ecosystems brings some challenges.

Harnessing customer expectations to drive business transformation has never happened so fast. As customer interactions shift further to digital in the new normal, leaders have accelerated the digitisation of customer and supply-chain interactions by years. Industry is leaping ahead to meet changing customer demands by digitising business processes and workflows.

Cloud adoption can be a complicated roadmap for many organisations.  Finding the right home in the cloud for your enterprise document management system (EDMS) is one thing but moving content can be an unexpected hurdle.    Recent Gartner predictions say South Africa will finish 2020 as the 4th fastest-growing major IT market in the world – mainly due